Comprehensive IT Network Support

Your Business IT Partner

At Netfocus IT Solutions, we consider ourselves specialists in providing Business IT Network Support, and take pride in staying informed with software and networking improvement.

Performance

To promote our proactive approach to Business Networking Support, Netfocus IT is now proud to offer our Netfocus IT Plus managed services - our Premium Service and Support packages. For an ongoing monthly service fee, Netfocus IT Plus will allow for improved work ow and user issue reporting, system diagnostics and remote support.

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Offerings of Netfocus IT Plus include, but may not be limited to:

  • Remote monitoring and management platform
  • Network health reporting and asset management
  • Collection and management of IT related information
  • Regular PC and server performance checks
  • Software updates, patches and service packs for Windows
  • Server firmware updates as required
  • Included managed antivirus and antimalware protection
  • Realtime antivirus updates and monitoring
  • Realtime backup job monitoring, verification and job maintenance for Sever
  • 24x7 server monitoring and notification of network outage
  • Access to support technicians in case of emergency
  • Unlimited phone support, 8am - 6pm. (not including encryption, ransomware or similar attacks)
  • Onsite support if required within Melbourne Metro area
  • Onsite to other areas available at additional cost
  • Backup restore if required & test
  • Hosted mail SPAM filtering

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Infrastructure

IT Network Development & Innovation

  • Comprehensive IT support: Service + Sales + Solutions
  • Fully qualified and accredited team to support PC & Apple integrated networks
  • Reactive support: On site and remote trouble shooting and installations
  • Proactive support: Managed services integrations tailored to your IT needs
  • Locally owned and operated, providing quick responses and IT peace of mind

Our Partnership

Enjoy the advantage of Netfocus IT as your business partner.

Interested in this solution?
Our Senior Business Support technicians can help you find the best solution for the ongoing management of your Business IT Network.

For options, and associated costing on the Netfocus IT Plus Premium Service and Support Packages, please phone our office on
1300 73 11 70, or complete our Business IT Enquiry form and our team will contact you.

7/459 Nepean Highway, Frankston VIC 3199

TRADING HOURS

Monday to Friday: 9am - 5pm

Saturday: 9am - 1pm